Terms & Conditions – MJ-Marchington Logistics

Terms & Conditions of Carriage

MJ-Marchington Logistics

1. Definitions

Carrier: MJ-Marchington Logistics
Customer: The person or company booking the service
Goods: Items being transported
Consignment: A single delivery from one address to another
Consignor: Person sending the goods
Consignee: Person receiving the goods
Dangerous Goods: Items that pose risk (e.g. hazardous materials, explosives)
Loss: Failure to deliver or damage to goods
Owner’s Risk: Goods carried without liability to the carrier

2. Contract & Responsibilities

By booking, you agree to these terms.
The customer must have authority over the goods.
We may use subcontractors where necessary.
Dangerous goods require prior written approval.

3. Loading & Unloading

The customer is responsible for loading and unloading unless agreed otherwise.
If our driver assists, they act under your instruction.
We are not liable for:
Improper loading
Faulty equipment provided by customer
Instructions given by customer

4. Dangerous Goods

Must be declared in writing before transport.
Must be correctly packaged and labelled.
Customer is fully liable for any issues caused by non-compliance.

5. Proof of Delivery

We can provide:
Collection confirmation
Delivery signature (proof of delivery)
These do not confirm condition or value of goods.

6. Liability & Responsibility

Responsibility starts when we collect the goods.
Responsibility ends when delivery is completed or attempted.
Goods may be held at Owner’s Risk if agreed.

7. Charges & Payment

Payment terms are agreed before the job.
If not specified: payment due within 30 days.
Late payments may incur interest (8% above Bank of England base rate).
Charges must be paid regardless of disputes.

8. Undeliverable Goods

If delivery cannot be completed:

We will contact you for instructions.
Additional storage or handling charges may apply.
If no response:
Goods may be stored, returned, or sold (where legally permitted).

9. Liability for Loss or Damage

We are liable only if loss/damage is caused by our negligence.

We are not liable for:

Acts of God (weather, disasters)
War, terrorism, or government action
Poor packaging or labelling
Incorrect information provided
Natural deterioration of goods
Strikes or delays beyond control

10. Compensation Limits

Unless agreed otherwise:

£1,300 per tonne OR
£500 per consignment (whichever is higher)
Never exceeding actual value of goods

We strongly recommend insurance for high-value items.

11. Customer Responsibilities

You agree to cover costs or claims resulting from:

Incorrect information
Improper packaging
Dangerous goods violations
Third-party claims beyond our liability limits

12. Claims Procedure

To make a claim:

Full loss: notify within 14 days
Partial damage: notify within 7 days
Delay: notify within 3 days

All claims must include:

Description
Value
Dates

Claims expire after 1 year.

13. Right to Hold Goods (Lien)

We may retain goods until all charges are paid.
If unpaid, goods may be sold to recover costs.

14. Vehicle Detention

Extra charges apply if vehicles are delayed excessively during loading/unloading.

15. Dispute Resolution

We aim to resolve disputes amicably.
If unresolved, mediation may be used.
Legal proceedings are a last resort.

16. Confidentiality

Both parties agree to keep business information confidential.

17. Governing Law

These terms are governed by English law.

Important Notice

Customers are responsible for:

Reading and understanding these terms
Ensuring goods are properly insured during transit

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